Last Updated on 1st June 2025

1. Objective, Scope & Applicability

Ardens Foundations (“Company”, “NGO”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Privacy Policy (“Policy”) describes how we collect, use, disclose and transfer Personal Information (as defined below), through platforms controlled by the Company viz. www.ardensfoundations.org (the “Platform”) of the individuals who browse, or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives or processes in connection with its objectives (“Projects”) (hereinafter, collectively referred to as “Donor”, “you”, “your”) and ensure its compliance with applicable laws and regulations.

This Policy does not apply to Personal Information collected from you offline (unless otherwise specified), to Company’s websites that do not link to this Policy, to Donors of countries other than India or to third-party websites to which Platform may link.

By accessing and/or using our Platform and providing the information as explained in this Policy, you consent to the collection and use of the information you disclose on the Platform in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy. If you are not comfortable with any of the terms, you may discontinue usage of the Platform.

Further, you agree and consent to receive communications on the mobile number provided by you, even if registered under DND/NCPR as per TRAI Regulations.

2. How do we collect your personal information?

We collect Personal Information through:

• Direct Input: When you submit details like name, email, phone, address on the Platform.
• Automatic Collection: Through cookies, IP address, browser type, and usage data.
• Third-party sources: Social media platforms, partners, or marketing services.

3. What personal information do we collect?

We may collect:

• Name, email, phone number, address, country
• Date of birth, language preference, location
• IP address and device details
• Payment details (via secure third-party providers only)
• Preferences, feedback, and interests

4. Purpose of collecting personal information

We use your information to:

• Process donations and transactions
• Communicate updates, offers, and support
• Improve Platform performance and services
• Conduct analytics and marketing
• Comply with legal requirements
• Prevent fraud and misuse

5. Legal basis for processing

We process Personal Information based on:

• Contractual necessity
• Legitimate interest
• Legal compliance
• User consent

6. Sharing of personal information

We may share your data with:

• Service providers (hosting, payment, analytics)
• Affiliates and partners
• Legal authorities (if required by law)

We do not sell or rent your Personal Information.

7. Retention of personal information

We retain Personal Information only as long as required for legal, operational, or business purposes.

8. Opt-out option

You may opt out of promotional communication anytime by emailing:

📧 support@ardensfoundations.org

9. Removal of content

To remove publicly posted content, email:

📧 support@ardensfoundations.org

10. Withdrawal of consent

You may withdraw consent anytime by writing to:

📧 support@ardensfoundations.org

11. Storage of personal information

Data is stored securely on internal servers or trusted cloud providers with appropriate safeguards.

12. Disposal of personal information

We securely delete or anonymize data when no longer required.

13. Cookies Policy

We use cookies to:

• Enhance user experience
• Analyze traffic and behavior
• Personalize content

You can disable cookies in your browser settings.

14. Donor Content

Information shared publicly (reviews/comments) may be visible to others. We are not responsible for third-party use of such data.

15. Third-party links

We are not responsible for external websites linked on our Platform.

16. Third-party analytics

We use tools like Google Analytics and AdSense for performance tracking and advertising.

17. Employment opportunities

Information submitted for job applications is kept confidential and used for hiring purposes only.

18. Children’s privacy

Our Platform is not intended for individuals under 18 years of age.

19. Security

We implement strong security measures including:

• Encryption (SSL)
• Restricted access
• Firewalls and monitoring

However, we are not liable for unauthorized third-party access.

20. Policy updates

We may update this Policy from time to time. Changes will be posted with a revised date.

21. Privacy Concerns

If you have any questions or complaints, please contact:

Ardens Foundations
2nd Floor, Eden Square,
18, Alandur,
Chennai, Tamil Nadu – 600016, India

📞 9843822220 / 9843922220
📧 support@ardensfoundations.org

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